Returns Policy - Temple Games (templegames.co.uk)

You are able to cancel your order within 14 working days, starting the day after you received your goods, for a full refund (Except PC games, software or hardware).

For PC games, software or hardware you may ONLY exhange the item for something else or receive a credit note for future purchases. This is at our discretion.

If you would like to return items to us please note all goods MUST be unopened and sealed. We are unable to accept items that have been opened. In such instances no refund will be given.

You must email us before returning goods. This does not affect your statutory rights. You can find full details about the law and your rights as a consumer on the Office Of Fair Trading web site.

What is Your Returns Address?

Please enclose a copy of your invoice and ensure the item is substantially packaged. We will not accept items that have been damaged in the post and you will be liable for all costs incurred.

For your protection we recommend that you use a recorded delivery service and ensure the value of the goods are covered by postal insurance. You will be liable for the cost of returning the item(s). We reserve the right to charge a restocking fee and deduct some or all of our postage costs, at our discretion, from any refund/credit note issued.

Returns Address:

Temple Games Ltd

99 Poppleton Road

London

E11 1LS